The Order to Cash (O2C) process encompasses all steps from receiving a customer order to collecting payment, ensuring seamless revenue flow. At Yielda, we transform O2C into a strategic asset, leveraging automation and skilled resources to enhance efficiency, reduce errors, and improve customer satisfaction.
Yielda's O2C process is designed to streamline operations and maximize revenue. Here are the essential steps:
Yielda captures customer orders through integrated systems, including online platforms, CRM tools, or direct sales channels.
Our automated order entry minimizes errors and accelerates processing.
We verify order details, such as pricing, product availability, and customer credit limits, using AI-driven checks.
Yielda ensures compliance with contract terms and flags discrepancies instantly.
Yielda coordinates with inventory and logistics teams to ensure timely product or service delivery.
Our real-time tracking systems provide visibility to customers and internal stakeholders.
Yielda generates accurate invoices automatically upon order fulfillment, integrating with ERP systems to align with agreed terms.
Digital invoicing reduces delays and enhances customer experience.
We manage accounts receivable with automated reminders, payment portals, and reconciliation tools.
Yielda's solutions reduce days sales outstanding (DSO) by up to 20-30%, improving cash flow.
Yielda records revenue in compliance with accounting standards, ensuring accurate financial reporting.
Providing key insights necessary for decision making.
Yielda resolves billing disputes or delivery issues swiftly using analytics to identify root causes.
Ensuring customer satisfaction and minimizing revenue leakage.
Yielda provides real-time dashboards and reports on O2C performance, including order cycle times, DSO, and cash flow metrics.
Our insights empower data-driven decision-making.
At Yielda, we optimize the O2C process with cutting-edge technology and tailored solutions:
Reduces manual tasks by 40-60%, speeding up order-to-payment cycles.
Validation and reconciliation minimize errors and disputes.
Digital portals and real-time updates enhance client satisfaction.
Ensures adherence to global accounting and tax regulations.
Supports businesses of all sizes with flexible, cloud-based systems.
Yielda's O2C solutions drive efficiency, improve cash flow, and strengthen customer relationships. By automating and optimizing each step, we help businesses unlock revenue potential and achieve operational excellence.
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